El Servicio Familiar de la Región de Chautauqua, en colaboración con Western NY Integrated Care (WYNICC), está participando en el Programa de Navegación de Cuidado Social a través de la Exención Medicaid 1115 del Estado de Nueva York. Este programa ofrece servicios gratuitos de evaluación y navegación pa’ personas con Medicaid, sin importar la edad. A través de este programa, un Navegador de Cuidado Social completará una evaluación de elegibilidad y detección pa’ ver si cualificas pa’ los servicios.
¿Qué es un HSRN?
HRSN significa necesidades sociales relacionadas con la saludEstas son no médicas necesidades sociales, como comida, vivienda o transporte, que pueden afectar la salud de una persona si no se atienden. El programa se enfoca en identificar y abordar estas necesidades. Ejemplos de HRSN no atendidas incluyen:
Servicios
La evaluación de elegibilidad determina si cualificas pa’ servicios estándar (Nivel 1) o mejorados (Nivel 2).
Servicios Estándar (Nivel 1)
Si cualificas pa’ servicios estándar, un Navegador de Cuidado Social completará la evaluación y te dará una lista de recursos adapta’os a tus necesidades específicas. Esto puede tomar hasta una hora. Si al principio solo cualificas pa’ servicios estándar, podrías ser reevaluado si ocurre un evento importante en tu vida, lo que podría hacerte elegible pa’ servicios mejorados. Los eventos importantes incluyen cosas como un cambio significativo en la vivienda o los ingresos, un nuevo diagnóstico o una lesión grave.
Servicios Mejorados (Nivel 2)
Los servicios mejorados incluyen hasta seis meses de manejo de casos con un Navegador de Cuidado Social. El Navegador trabajará contigo pa’ crear un plan de cuidado y establecer metas pa’ abordar tus necesidades sociales relacionadas con la salud. El manejo de casos puede durar hasta cinco horas al mes. Algunos miembros podrían recibir manejo de casos por más de seis meses, dependiendo de su situación específica.
A través de este programa, podrías ser elegible pa’ servicios como:
El programa también puede conectarte con recursos locales, estatales y federales.
Información de Contacto
Pa’ conectarte con el programa, puedes contactar al Servicio Familiar de la Región de Chautauqua y pedir hablar con un Navegador de Cuidado Social.
Email: carenavigator@familyservicechq.org
Teléfono: 716-488-1971
Andrew Hernández (Hispanohablante): Ext. 228
Kaitlin Smith: EXT. 230
Family Service of Chautauqua
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to